Does Karuna store my information?
Your right to privacy while shopping with us is one of our biggest priorities. In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. While you can browse some sections of our site without being a registered member, certain activities (such as placing an order) do require registration. If you do give us the pleasure of your business, we only ask for the most necessary information that is required for us to complete your order or to contact you regarding its status. Karuna only stores information that is uploaded by you during the registration process. The information we collect includes your name, phone number, email address, shipping address and billing address. Apart from the Karuna team and the bank payment gateway, this information is only shared with our associated courier partner that will be delivering your ordered items.
Online Payment Gateway
In order to facilitate the payment for your order and ensure security of the highest level, we have tied up with a reputed online payment gateway. Please be assured that Karuna does not store your credit / debit card or online bank account information. These details are directly entered by you into the associated online payment gateway, which uses the latest technologies, encryption and highest standards to ensure that your information is completely secure. We do not handle this sensitive data or store it in our database.
Protection of Personal Information
We only collect your Personal Information to conduct our business and to enable us to deliver and improve our Services. We do not for any reason whatsoever sell your Personal Information to any third party or otherwise trade on it. We do everything we reasonably can to protect your rights of privacy on systems and the Website controlled by us, but we are not liable for any unauthorised or unlawful disclosures of your personal and confidential information made by third parties who are not subject to our control, for example advertisers and websites that have links to our Website.
Account and Personal Information
You will choose / receive a Login ID and password upon completing the Website's registration process. You are solely responsible for ensuring that the account information such as Login ID and password are kept confidentially by you, and not shared with any other person. If you use the Website, you shall be responsible for maintaining the confidentiality of your Login ID and Password and you shall be responsible for all activities that occur under your Login ID and Password. Any misuse of your account due to your failure to keep this information confidential, would be at your own risk and liability, and under no circumstance would we be held liable for such failure on your part. You agree to (a) immediately notify Karuna of any unauthorized use of your Login ID or Password or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Karuna cannot and will not be liable for any loss or damage arising from your failure to comply with this clause.
You agree that if you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms & Conditions, we shall have the right to indefinitely suspend or terminate or block access of your membership on the Website and refuse to provide you with access to the website, or any services thereunder.
Phone and E-mail Information
You will be required to enter a valid e-mail address and phone number while placing an order on the Website. By registering your e-mail address and phone number with us, you consent to be contacted by us via e-mails, phone calls and/or SMS notifications, in case of any order or shipment or delivery related updates. We will not use your personal information to initiate any promotional phone calls or SMS, and none of this data will ever be sold to a third party. However, we may send you promotional e-mails from time to time to promote our products. If you do not wish to receive such promotional e-mails, you may unsubscribe therefrom as per the instructions contained in the e-mail itself. However, we recommend subscribing to such promotional e-mails so that you can be the first to know about new products being launched by us, promotions, discounts etc.
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