Welcome to karunavan.com. To avail the services offered at karunavan.com or by any of its affiliates, you must agree to the following terms and conditions. If you visit or shop or browse at karunavan.com you are deemed to have read carefully and accepted the following terms and conditions.
The domain name www.karunavan.com (hereinafter referred to as the "Website") is owned by M/s Karunavan, a sole proprietorship based in New Delhi, India (hereinafter referred to as "Karuna"/ “Karunavan”/ “the Firm”).
Your use of the Website and services and tools are governed by the following terms and conditions ("Terms & Conditions") as applicable to the Website including the applicable policies which are incorporated herein by way of reference and which may be amended from time to time without any notice. If you transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with Karuna and these terms and conditions including the policies, constitute your binding obligations, with Karuna.
For the purpose of these Terms & Conditions, wherever the context so requires "You" “Your” or "User" shall mean any natural or legal person who has agreed to browse the Website or become a buyer on the Website by providing registration data while registering on the Website as a registered user using the computer systems. Karuna allows the User to surf the Website or making purchases without registering on the Website. The term "We", "Us", "Our" wherever the context so requires shall mean Karuna.
Please note that Karuna reserves the right to change the Terms & Conditions at any time without any notice. To make sure you are aware of any changes, please review these terms and conditions periodically. By visiting this Website you agree to be bound by the terms and conditions of these Terms and Conditions. If you do not agree, please do not use or access our Website.
By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with Terms and Conditions.
Terms and conditions are binding for all purchases
Please note that the listings on the website are for informational / advertising purposes only. All orders placed by you are deemed offers for you to purchase our products. We may accept your offer at our discretion by issuing a confirmatory e-mail and/or mobile confirmation of the products specified in your order. Our acceptance of each such offer is expressly subject to and conditioned on your assent to these terms and conditions of sale.
When you visit www.karunavan.com or send e-mails to us, you are communicating with us electronically. By communicating with us, you consent to receive communication from us electronically. We will communicate with you by e-mail or by posting notices on our website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.
All prices posted on this website are subject to change without notice. Prices prevailing at commencement of placing the order will apply. Posted prices ordinarily include all taxes and charges. In case there are any additional charges or taxes the same will be mentioned on the website. Pricing on any product(s) as is reflected on the Website may sometimes be incorrectly reflected due to some technical issue or typographical error and in such an event Karuna may cancel such your order(s).
All payments must be received by us prior to shipping. All valid Credit / Debit/ Netbanking and other payment instruments are processed using an online payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms and conditions agreed to between the Buyer and the respective Issuing Bank and payment instrument issuing company.
All online bank transfers from valid bank accounts are processed using the gateway provided by the respective Issuing Bank which supports Payment Facility to provide these services to the Users. All such Online Bank Transfers on Payment Facility are also governed by the terms and conditions agreed to between Buyer and the respective Issuing Bank.
Cash on Delivery (CoD)
We do not currently offer Cash on Delivery, but are working on providing the same to you soon.
Shipping and Handling
To fully understand our practices regarding shipping, please review our Shipping & Tracking Policy accessible at http://karunavan.com/pages/shipping-and-tracking which forms part and parcel of these Terms and Conditions which govern your visit to karunavan.com. By using this website, you hereby consent, express and agree that you have read and fully understood the Shipping & Tracking Policy of the Website. You further consent that the terms and contents of such Shipping & Tracking Policy are acceptable to you.
Changes, Cancellation, Replacement, Refunds and Returns
To fully understand our practices regarding Changes, Cancellation, Replacement, Refunds and Returns, please review our Changes, Cancellation, Replacement, Refunds and Returns Policy accessible at http://karunavan.com/pages/return-replacement-policy which forms part and parcel of these Terms and Conditions which govern your visit to karunavan.com. By using this website, you hereby consent, express and agree that you have read and fully understood the Changes, Cancellation, Replacement, Refunds and Returns Policy of the Website. You further consent that the terms and contents of such Changes, Cancellation, Replacement, Refunds and Returns Policy are acceptable to you.
License and Website Access
General: karunavan.com grants you a limited license to access and make personal use of this website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of the Firm.
No license for commercial sale: This license does not include any resale or commercial use of this website or its content. Any collection and use of any product listing, description, or pricing; copying of account information for the benefit of another merchant; or any use of data mining, or similar data gathering and extraction tools are strictly prohibited and would invite legal action to the fullest extent of the law.
No reproduction: This website or any portion of this website may not be reproduced, duplicated, copies, sold, visited, or otherwise exploited for any commercial or non-commercial purpose without express written consent of the Firm. No part of the Website and no content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including "mirroring") to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise, without Karuna's express prior written consent.
No framing: You may not frame or utilize framing technologies to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of karunavan.com and its affiliates without the express written consent of the Firm.
Metatags: You may not use any metatags or any other 'hidden text' utilizing karunavan.com's name, marks or trademarks without the express written consent of the Firm. Any unauthorized use terminates the permission or license granted by us.
Protection of Your Account:
Use by Minors:
If you are a minor and wish to use or transact on website, such use or transaction may be made by your legal guardian or parents on the Website who in turn are must consent to the use of this website as per the Terms and Conditions herein. Karuna reserves the right to terminate your membership, to refuse to provide you with access to the Website, to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion if it is brought to our notice or if it is discovered that you are under the age of 18 years.
Karuna makes its best attempt to be as accurate as possible. However, Karuna makes no warranties that the product description and any other content of its site are accurate, complete, reliable, current or error free. If the product offered by karunavan.com is not as described, then the sole remedy is for you to return in its unused condition in consonance with our Replacement policy accessible at http://karunavan.com/pages/return-replacement-policy.
Modification, and Severability
We reserve the right to make changes to our website, policies, and these Terms and Conditions at any time without any notice. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that specific condition shall be deemed severable and will not affect the validity and enforceability of any of the remaining terms and conditions.
Compliance with Information Technology Act and Rules
You undertake and confirm that your use of this website in in compliance with the Information Technology Act, 2000 and the various rules therein under, and specifically that you will not host, display, upload, modify, publish, transmit, update or share any information that:
(a) belongs to another person and to which you do not have any right to;
(b) is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
(c) harm minors in any way;
(d) infringes any patent, trademark, copyright or other proprietary rights;
(e) violates any law for the time being in force;
(f) deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
(g) impersonates another person;
Intellectual Property Rights
This site is controlled and operated by Karuna, and all products are manufactured and sold by Karuna unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned. All material on this site, including images, illustrations, text, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. Materials on the Website are solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means, whether directly or indirectly. You must not assist any other person to do so. Without the prior written consent of Karuna, modification of the materials, use of the materials on any other website or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is commercial use for the purposes of this clause.
Governing Law and Jurisdiction
These terms and conditions will be construed only in accordance with the laws of India. In respect of all matters/disputes arising out of, in connection with or in relation to these terms and conditions or any other conditions on this website, only the competent Courts at New Delhi shall have jurisdiction, to the exclusion of all other courts.
Disclaimer of warranties and Limitation of Liability
This site is provided by Karuna on an "as is" and "as available" basis. Karuna makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.
To the full extent permissible by applicable law, Karuna disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Karuna does not warrant that its site, its servers, or email sent from karunavan.com are free of virus or other harmful components. Karuna will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive and consequential damages.
If you believe that there is a violation of the Information Technology Act, 2000 and/or the rules made there under, the name and contact details of the Grievance Officer are provided below. In case of any complaint, you may address the complaint along with all supporting documents to the said Grievance Officer, who will resolve your complaint within 1 (One) month of receiving all relevant information and documentation.
Mr Ashwini Singh